Returns
Returns are always allowed. State the reason. We use this data to prevent returns as much as possible.
Login to our website with your e-mail and the verification code we send you.
Select an order or a selection of products to return.
Provide a reason for the return and send the return application form.
Refund
When your return request has been accepted, you will receive an email explaining how to return the item. The costs for returning are for you as a consumer.
If the product has been received by us in good condition, the purchase amount will be refunded within 5 working days.
